Our Commitment to Your Privacy

Last Updated: July 11, 2026
Gujarat Forms is an independent private platform. It is not an official public website, public department, or official public service. We are privately operated, and we are not approved or endorsed by any public authority. Any reference to forms, documents, records, or services is only to help users identify and prepare relevant documents.
We understand that forms, identity details, profile information, and payment records can include sensitive personal data. Our core principle is to collect only the information needed to provide Gujarat Forms, generate downloadable PDFs, manage user accounts, process subscriptions, prevent misuse, maintain security, and comply with applicable law.

Information We Collect and How We Use It

- Form Data
The information you enter while filling a form is used to prepare the selected PDF and provide it for download. This form content is processed for PDF generation and is not intentionally stored as a completed form record after the PDF is generated. However, technical metadata, error summaries, download logs, and audit records may be retained for security, debugging, billing, abuse prevention, rollback, and legal compliance. These logs are designed to avoid storing the full filled form content wherever reasonably possible.

- Account, Login, and Profile Data
When you create or use an account, we may collect and store your name, mobile number, email address, password hash, role, profile details, father name, gender, date of birth number, address, billing details, and account status. Where identity proof is genuinely required, we may request identity-related details such as PAN number, voter ID, driving licence, masked Aadhaar, offline-verification documents, or only the last four digits of Aadhaar. We do not ordinarily require or store a full Aadhaar number. A full Aadhaar number will be collected or stored only where legally permitted, strictly necessary, and protected in accordance with applicable UIDAI and data-protection requirements. This information is used for account management, authentication, profile services, subscription access, invoicing, fraud prevention, support, and legal compliance.

- Payments, Subscriptions, and Invoices
If you purchase a plan or receive an admin-activated subscription, we may process and store transaction ID, invoice number, plan details, GST amounts, discount or coupon details, payment gateway order ID, payment ID, payment status, recovery status, refund or chargeback details, and related audit information. Card, UPI, net banking, or wallet credentials are processed by the payment gateway or banking partners and are not intended to be stored by Gujarat Forms.

- Contact, Feedback, Device, and Usage Data
When you contact us or submit feedback, we may collect your name, phone number, email address, subject, message, rating, page URL, and related support notes. We may also collect technical information such as IP address, user agent, device information, platform, session records, refresh-token session metadata, FCM notification tokens, form download history, and security logs. This helps us provide support, maintain service quality, secure accounts, detect misuse, and improve the platform.

- Information About Other Persons
If you submit personal data relating to another person, including a family member, customer, client, minor, or applicant, you confirm that you are legally authorised to provide that information and request the relevant service on that person's behalf.

Data Storage

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including account access, profile services, subscription management, payment and tax records, support, security, audit logs, dispute handling, and compliance with law. Form-fill content used to generate a PDF is not intentionally retained as a completed form record after PDF generation.

As a general practice, temporary form-fill content is held only for the time required to generate the PDF and complete the download response. Generated PDF cache, account/profile records, invoices and transaction records, support tickets, security logs, audit logs, and encrypted backup copies may follow different internal retention schedules depending on operational, tax, accounting, security, and legal requirements.

Some records may need to be retained even after account closure, such as invoices, transaction records, tax records, security logs, fraud-prevention records, or information required by applicable law. Where retention is no longer required, we will delete, anonymize, or restrict access to the information in a reasonable manner.

Data Sharing

We do not sell your personal data. We may share personal data only where necessary to operate Gujarat Forms, provide requested services, process payments, send OTP or service communications, host and secure our systems, generate invoices, respond to support requests, investigate misuse, or comply with law.

Our service providers may include hosting providers, database providers, payment gateways such as Razorpay or similar payment partners, SMS or OTP providers, email providers, analytics or monitoring tools, push-notification providers, and professional advisers. We may also disclose information to courts, regulators, law-enforcement agencies, public authorities, or other parties when required by law or necessary to protect our rights, users, platform, or the public.

Your Rights

Subject to applicable law, including India's Digital Personal Data Protection framework, you may request access to your personal data, correction of inaccurate data, completion or updating of incomplete data, deletion or erasure of data where retention is no longer required, withdrawal of consent where processing is based on consent, and grievance redressal for privacy-related concerns. You may also request a summary of the personal data processed about you, information about the categories of service providers or processors with whom your data has been shared subject to legal exceptions, and nomination of another person to exercise your data rights in the event of death or incapacity where applicable law provides such a right.

Some requests may be limited where we must retain data for legal, tax, payment, security, fraud-prevention, or dispute-resolution purposes. After using our internal grievance process, you may have the right to approach the Data Protection Board of India or other applicable authority when the relevant legal provisions are in force.

To exercise your rights, contact us through the details provided on this website. We may need to verify your identity before acting on a request. You are responsible for providing accurate information and for not submitting false, misleading, or fraudulent requests.

Security

We take reasonable measures to protect the security of our platform and the personal information we process. These measures may include secure transmission, access controls, password hashing, session protection, audit logs, limited administrative access, monitoring, and operational safeguards. However, no internet, server, payment, or electronic storage system can be guaranteed to be completely secure.

If we become aware of a personal data breach that affects you, we will take reasonable steps required by applicable law, which may include investigating the incident, reducing harm, notifying affected users, and informing the appropriate authority where legally required.

Children and Guardian Consent

Gujarat Forms is primarily intended for users aged 18 or above. An adult may enter information relating to a child only where the adult is the parent, lawful guardian, or otherwise legally authorised to do so. Where required, we may take reasonable steps to verify such authority or consent. We do not knowingly target children with behavioural tracking or advertising.

Cookies, Local Storage, and Communications

We may use cookies, local storage, session storage, authentication tokens, and similar technologies to keep you logged in, remember preferences, secure sessions, detect errors, support payments, and improve the platform. Essential cookies and storage are used for core functionality and security. Optional analytics or improvement technologies, where used, should be managed through available browser, device, or platform preferences. We may send service-related communications such as OTPs, account alerts, subscription updates, invoice information, payment status, security notices, and support responses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Material changes may also be communicated through the website, account notice, email, or other reasonable method where required. Where a change introduces a new processing purpose that requires consent, we will seek fresh consent before starting that processing.

Contact and Grievance Redressal

If you have any questions or concerns about this Privacy Policy or our data handling practices, or if you want to exercise your privacy rights, please contact us through the contact information provided below. Our privacy contact will review privacy-related questions and grievances and respond in a reasonable manner as required by applicable law.
Email: contact@gujaratforms.com
Phone: +91 82388 11123
Response Time: We aim to acknowledge grievances promptly and resolve them within one month, or within any shorter period required by applicable law.